Legal
Terms of Service
These terms govern the services we provide at our branches and the information published on this website.
Last updated 1 March 2025
Valuations and quotes
A valuation reflects the purity, net weight and market rate recorded at the time of testing. Because bullion prices move daily, a quote is valid only for the rate window stated on your printed valuation report.
Ownership and identification
You confirm that you are the lawful owner of the gold presented, or are authorised to act on the owner's behalf. Valid photo identification is mandatory for every transaction.
Pledge release services
Settlement amounts are confirmed directly with the lender. Release timelines depend on the lender's own processes and cannot be guaranteed where the lender delays verification.
Gold loans
Interest rate, tenure and charges are set out in the sanction letter issued before disbursal. Pledged ornaments are stored in an insured vault and released against the original receipt on full repayment.
Website information
Rates and content published here are indicative and may differ from the counter rate at the moment of transaction. The rate displayed at the branch is the applicable rate.
